Follow a clear action plan to minimize the impact of a cyber incident

SERVICES: Cyber Expert Consulting, Incident Response, Threat Intelligence

In the event of a cyber crisis, we provide rapid access to incident response resources. Our services include triage, coordination, remediation, containment, forensics, and root cause analysis (RCA). We tailor our approach to your specific environment, threat actors and risk landscape, ensuring effective management of incidents to minimize damage, reduce recovery time and costs, and maintain your brand reputation.

What sets us apart:

Our Incident Response as a Service (IRaaS) includes on-site response and forensic analysis, with options for 24x7x365 dispatch of qualified personnel to collect and analyze infected assets. We conduct forensic and malware analysis in-house with experienced staff. We also offer yearly retainer fee for a dedicate incident response service.

Our SOC generates and ingests over 4 million IoCs per month, using these artifacts to contextualize and investigate threats. We employ various tools to detect, contain, and eradicate compromises, customizing our approach based on the environment (OT, Network, Endpoint, server, cloud, third party). We also develop custom tools to optimize incident response, which includes identify initial access, restore operation, remove adversary persistence and support in management decision.

By using a multi-technology stack, we cover more TTPs, IoCs, and IoAs, compensating for gaps in individual products. Our approach includes tens of thousands of YARA, Sigma, and detection rules, millions of IoCs, network traffic monitoring, and forensic image archiving.

Our IRaaS service includes:

  • Incident response coordination and management
  • On-site Incident Response
  • Attack investigation
  • Breach containment
  • Initial access discovery
  • Persistence & backdoor removal
  • On-site and remote forensic analysis
  • Emergency BCP/BRP implementation & execution
  • Options for dispatching a qualified person 24x7x365 to conduct an on-site collection
  • Analysis of assets (endpoints, servers, network equipment, mobile equipment, etc.) that may have been infected
  • Deployment of temporary security tools
  • Post-incident reporting and debriefing including future remediations
  • On-demand file analysis

Our goal is to detect and respond to threats before they cause damage. We aim to triage and remediate adversary activity immediately, preventing lateral movement within the network. Our incident response team meets with protected entities to understand operations, critical assets, threat actors, inventory, technologies, stakeholders, and contact personnel. We develop a customized remediation action plan considering operational needs and existing resources.

We have the expertise to conduct legal scientific investigations and forensic analysis in-house. Our incident response team supports organizations in coordinating investigation, response, and recovery from various cyber-attacks across all industries.

Key features

Our approach enables confident responses to complex incidents, including:

  • Ransomware:
    We help navigate ransomware attacks with speedy investigation and response support
  • Business Email Compromise:
    Our intelligence-led approach focuses on understanding the full extent of the attack and informing remediation strategies
  • Insider Threats:
    We collect evidence to understand user activity, guiding remediation planning and reducing attack surfaces
  • Sophisticated Attacks (APT):
    Backed by our Threat Intelligence Unit, we defeat and evict advanced adversaries, providing hands-on remediation guidance

See ZENDATA solutions in action

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